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Getting the application

Screenshot of Webex's log-in screen. showing the buttons "Sign in" and "Join a meeting"

Signing into Webex

Before signing in: Ensure that you have signed out of the Communicator 7 Application.

  • A. Start by selecting “Sign In” on the main screen.
  • B. Use your email address (or the address associated with the account you want to sign in with).
  • C. Use the same password used for Communicator 7.
Three screenshots of Webex's sign-in screen, progressing first with the "Sign in" button highlighted with a red frame (A), then the field to enter an email address highlighted with a red frame (B), and finally the field to enter a password highlighted in a red frame (C).

General Settings

  • A. After signing in, on the top left, select the bubble with your initials. Here, you will see key information such as your email and phone number.
  • B. Configure your Audio and Video settings. Select “Settings”.
     
Two screenshot of Webex's home screen after signing in. The first shows the user profile (in this example, it is "AF") highlighted with a red frame (A). The second screenshot shows "Settings" highlighted with a red frame (B).

Audio settings

Just like Zoom or Teams, you will be provided with many options

  • Select the “Audio” tab. Here, you can test your speaker and microphone settings
     
Screenshot of Webex's Settings window, with "Audio" highlighted with a red frame.

Video settings

  • A. Select the “Video” tab. Just like Zoom, you can adjust your camera settings 
  • B. Under Video, you may select “Background”. Here is where you can set a custom/blur background
     
Two screenshot of Webex's Settings window, first with "Video" highlighted with a red frame (A), then with "Background" highlighted with a red frame (B).

Have a Call Centre licence?

By default, it will be set to “Queues: Signed out” (see the bottom left of the app).

  • A. Select “Queues: Signed out” and it will provide you with different options as well as a description for each status.
  • B. Select “Available” to start receiving calls.
Two screenshot of Webex's window after signing in. The first shows "Queues: Signed Out" highlighted with a red frame (A). The second shows "Available" highlighted with a red frame (B).